Social Proof That Builds Trust For Waffle N’ Vibe

How Waffle N’ Vibe leveraged Feedspace to build a function feedback collection operation.

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Waffle N’Vibe using Feedspace to collect and manage customer reviews

Let us tell you about Waffle N’ Vibe in Surat. Seriously, this place is a hit. If you love waffles, especially the wild combos you can’t get anywhere else, this is your jam. It’s got the college crowd hooked, and even if you’re not a dessert person, their coffee hits the spot.

They’ve been riding high since opening, getting love on Google, Zomato, and everywhere else, average ratings up near 4.7 stars! People drop nice reviews all the time and keep coming back for more.

But here’s the twist. Even with all those good vibes, Waffle N’ Vibe hit a growth wall. The reviews were everywhere, scattered on a million platforms, and that made it tough to truly show off how much people loved them.

What did they really need?

One place to collect and show all the best reviews.
An easy way to reach people with those reviews, without feeling fake or annoying.
And, a super simple way for new customers to add their own reviews.

So, Feedspace steps in, right? The Feedspace folks pinged the café, sat down with them, and basically showed how they could get their review game sorted, finally.

What happened next?

Waffle N’ Vibe brought all their reviews onto a single “Wall of Love” page. One look and boom, you see instant credibility.
Embedded the Wall of Love everywhere customers would look, so the best reviews are always in view.
Made it dead easy for folks to leave reviews, send a link, pop a QR code in the café, whatever works.
Set up a quick form to grab text, video, or audio reviews. Seriously, anyone can use it.
Even dropped a direct button for their Insta right on the Wall of Love. Slick, right?

What changed?

Collecting new reviews got way easier and way more fun.
The best customer stories were always up front for the new crowd to see.
Less manual work, more real feedback, and it all looks pro.

Waffle N’Vibe customer review form created using the Feedspace platform

Customer reviews displayed on Waffle N’Vibe’s Wall of Love, showcasing positive feedback and star ratings

Conclusion

Waffle N’ Vibe took all that happy energy from their customers and finally showed it off the way it deserved. Feedspace made review collecting, sharing, and managing a breeze, so now, the café stands out and keeps growing with half the effort.

If showing off reviews is a pain for your café, do what they did: Feedspace makes it seriously simple. Try now.

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