FAQs and Common Questions – Feedspace Support

What Video Quality Does Feedspace Support?

Feedspace review forms support video testimonials in two ways: reviewers can record a video directly in their browser using the built-in recorder, or they can upload a pre-recorded video file. The quality of the resulting video depends on the method used and the reviewer’s device. Knowing what quality to expect helps you decide whether to… Continue reading What Video Quality Does Feedspace Support?

What Is the Maximum Video Upload Size in Feedspace?

Feedspace supports video and image uploads as part of review submissions. Each file can be up to 500MB, and reviewers can attach up to five files in a single submission. Knowing the upload limits helps you decide what kinds of video reviews your form can accept, and lets you guide reviewers before they record or… Continue reading What Is the Maximum Video Upload Size in Feedspace?

What Is the Feedspace UI Auditor Tool?

The Feedspace UI Auditor is a free web tool you can use to analyze how reviews and social proof appear on your website. You paste in your site URL and the tool checks your pages against best practices for displaying testimonials and review widgets. This is useful for businesses who want to find gaps in… Continue reading What Is the Feedspace UI Auditor Tool?

Is Feedspace GDPR Compliant?

Feedspace processes personal data that reviewers submit on your forms, including name, email address, job role, and company. How that data is handled matters for any business with European customers or operating under GDPR. This question comes up most often when a European business or one with European customers needs to confirm that using Feedspace… Continue reading Is Feedspace GDPR Compliant?

Is Feedspace HIPAA Compliant?

Feedspace is a testimonial and review collection platform. It stores reviewer personal data, including names, email addresses, and review content, in your workspace. Whether this data handling meets HIPAA requirements depends on the specific use case and the type of data being submitted through your forms. Healthcare businesses and practices that want to collect patient… Continue reading Is Feedspace HIPAA Compliant?

How Many Widget Views Are Allowed on the Free Plan?

Every Feedspace widget card in your dashboard shows a Views count, which tracks how many times visitors have seen that widget on the pages where it is embedded. This count helps you understand how much visibility your social proof is getting across your site. Businesses that have embedded widgets on high-traffic landing pages use the… Continue reading How Many Widget Views Are Allowed on the Free Plan?

Can I Prevent Duplicate Reviews on My Wall of Love?

Your Wall of Love page only displays reviews that you have explicitly selected. Each review in your Feedspace workspace is a unique record, so the same review cannot appear on your page twice unless it exists as two separate entries in your workspace. This comes up most often when someone uses automation or imports reviews… Continue reading Can I Prevent Duplicate Reviews on My Wall of Love?

Can Feedspace Collect Image Testimonials?

Yes, Feedspace can collect image testimonials. There are two ways to add image-based reviews to your workspace: reviewers can upload images directly when submitting a review on your form, and you can import image screenshots of existing reviews using the AI-powered Image Reviews feature. This is useful when you have existing review screenshots from social… Continue reading Can Feedspace Collect Image Testimonials?

What Happens If I Delete a Widget That Is Embedded on My Site?

Overview A widget loads on your website through a small embed snippet, a container div tied to that widget’s ID plus the shared Feedspace script. Deleting the widget in your dashboard does not touch the snippet sitting in your page, so it helps to know what changes and what you need to clean up. This… Continue reading What Happens If I Delete a Widget That Is Embedded on My Site?

Can I Hide a Reviewer’s Email on My Public Reviews?

Overview A reviewer’s email address is information you collect for your own records. It is not part of the public review. When you embed a widget or share a Wall of Love, the email a customer typed in never appears to your site visitors. This matters when you collect testimonials from real customers and want… Continue reading Can I Hide a Reviewer’s Email on My Public Reviews?

Why Won’t My Video Testimonial Play Correctly?

Overview A video testimonial that has already been collected should play back wherever you display it, in your Feedbox, on your Wall of Love, or inside a widget on your site. When a video appears but will not play, or shows a blank frame instead of the recording, the cause is almost always temporary and… Continue reading Why Won’t My Video Testimonial Play Correctly?

Why Isn’t the Video or Audio Recorder Working on My Feedspace Form?

Overview Feedspace forms let reviewers record a video or audio testimonial directly in their browser, with no app to install. The recorder uses the device camera and microphone, so it depends on the reviewer granting permission to the browser. If a reviewer tells you the recorder will not start, the camera preview stays black, or… Continue reading Why Isn’t the Video or Audio Recorder Working on My Feedspace Form?

Why Isn’t My Review Text Formatting (Line Breaks, Bold, Highlight) Showing?

Overview If a review had extra paragraph breaks, bold words, or highlighted text when it came in, you may notice that styling does not appear the same way once the review is shown on an embedded widget or your Wall of Love. This is expected. The display surface renders review text in its own consistent… Continue reading Why Isn’t My Review Text Formatting (Line Breaks, Bold, Highlight) Showing?

Why Is My Video or Audio Transcript in the Wrong Language?

Overview A transcript is the text version of what a reviewer says in a video or audio review. Feedspace reads the spoken words in the recording and writes them out so you can read, search, and reuse the review without watching it. Sometimes the transcript comes out in a language you did not expect. This… Continue reading Why Is My Video or Audio Transcript in the Wrong Language?

Why Does the Feedspace Dashboard Look Broken or Stop Responding?

Overview Now and then the Feedspace dashboard may not look or behave the way you expect. You might see visual glitches, buttons or menus that are missing or in the wrong place, or a screen that simply stops responding to clicks. In almost every case this comes from something on the browser side, such as… Continue reading Why Does the Feedspace Dashboard Look Broken or Stop Responding?

Why Does My Feedspace Review Form Fail to Load or Submit?

Overview A Feedspace review form is the public page where your customers write, record, or upload their testimonial. When a reviewer opens your form link and the page does not load, or they fill it in but the submit button does nothing, the review never reaches your dashboard. Most of the time the cause is… Continue reading Why Does My Feedspace Review Form Fail to Load or Submit?

Why Does My Embedded Feedspace Form Show an Error or Not Load?

Overview When you add a Feedspace form to your website using the Inline Embed or Popup Widget code and the form shows an error or never appears, the cause is usually on the page hosting it rather than the form itself. The most common reasons are an incomplete embed code, a page served over HTTP… Continue reading Why Does My Embedded Feedspace Form Show an Error or Not Load?

Why Can’t I Log In to Feedspace?

Overview You sign in to Feedspace with the same details every time, so when a login does not go through it is usually a small mismatch: a different sign-in method than the one you registered with, a sign-in code stuck in a spam folder, or a browser holding onto old data. The same screen handles… Continue reading Why Can’t I Log In to Feedspace?

What AI Features Does Feedspace Have for Reviews?

Overview Feedspace uses AI in a few places to save you manual work with your reviews. Instead of retyping, transcribing, or designing from scratch, you let Feedspace do the heavy lifting and then fine-tune the result. A common case: you have a pile of video testimonials and a few screenshots and not much time. AI… Continue reading What AI Features Does Feedspace Have for Reviews?

How Do I Report a Security Issue to Feedspace?

Overview If you believe you have found a security issue or vulnerability in Feedspace, you can report it privately to the team so it can be reviewed and fixed. A security issue is anything that could expose data or let someone access an account or feature they should not. You might spot something like a… Continue reading How Do I Report a Security Issue to Feedspace?

Can I Move Reviews Between Workspaces in Feedspace?

Overview Each workspace in Feedspace keeps its own forms, pages, and reviews separate so your data stays organized per brand, client, or product. Forms and pages can be moved between workspaces, and specific reviews are moved for you by the Feedspace support team when you ask. A common reason to move reviews comes up when… Continue reading Can I Move Reviews Between Workspaces in Feedspace?

Why Is My Review Text Cut Off in My Widget?

Overview If your Feedspace widget is only showing the first few lines of a review followed by a “Read more” link, or if reviews appear truncated, the most likely cause is that the Shorten Long Reviews option is turned on in your widget’s settings. This is a display option, not a bug. You can turn… Continue reading Why Is My Review Text Cut Off in My Widget?

Why Is My Feedspace Widget Not Showing After Embedding?

Overview When you paste a Feedspace embed code into a page and the widget doesn’t appear, it almost always comes down to one of a few causes: a script being blocked, a security policy on the host site, a browser cache showing an old page, or the widget having no reviews selected to display. Each… Continue reading Why Is My Feedspace Widget Not Showing After Embedding?

Can I Use Feedspace for Multiple Clients or Websites?

Overview Yes, you can use Feedspace to manage reviews for multiple clients or websites. The way to do this is through workspaces. Each workspace is a separate environment with its own review forms, imported reviews, widgets, and Wall of Love pages. You create one workspace per client and switch between them from a single Feedspace… Continue reading Can I Use Feedspace for Multiple Clients or Websites?

Can I Remove a Negative Review After Syncing Google Reviews?

Overview When you import Google reviews into Feedspace, all reviews sync across, including negative ones. You can’t remove the original review from Google (only the reviewer or Google can do that), but you can prevent a specific review from showing in your widgets and Wall of Love page. The review stays in your Feedbox but… Continue reading Can I Remove a Negative Review After Syncing Google Reviews?

Can I Add a Title and Description to My Feedspace Widget?

Overview Feedspace widgets don’t have a dedicated title or description field in the widget editor. The widget starts directly with the review cards. You have two practical ways to add a title above or alongside the widget: place a heading on your page directly above the embed code, or use the widget’s built-in Inline CTA… Continue reading Can I Add a Title and Description to My Feedspace Widget?

Why Won’t My Feedspace Form Save?

Overview When you make changes in the Feedspace form editor and click Save and Next, the button sometimes shows a Pending badge and the changes never complete. This is frustrating, especially after working on form design settings. The issue is almost always caused by a browser extension interfering with the save request, a browser cache… Continue reading Why Won’t My Feedspace Form Save?

Why Were Only Some of My Reviews Imported in Feedspace?

Overview When you import reviews from a third-party platform into Feedspace, you might find that fewer reviews arrive than you expected. For example, you have 160 reviews on a platform but only 81 appear after the import. There are two main reasons this happens, and they have different fixes. Reason 1: Your plan has a… Continue reading Why Were Only Some of My Reviews Imported in Feedspace?

Why Isn’t a Field on My Feedspace Form Working?

Overview A field on a Feedspace review form sometimes doesn’t work for reviewers, even though it appears to be set up correctly in the form editor. Common examples include a Country dropdown that doesn’t respond to input, a file upload that doesn’t accept files, or a required field that can be submitted empty. Most of… Continue reading Why Isn’t a Field on My Feedspace Form Working?

Why Is My Custom CSS Not Working on My Feedspace Widget?

Overview If you’ve added CSS to your Feedspace widget but the styles aren’t taking effect, there are a few specific things to check. The most common cause is that the CSS is targeting a selector that the widget’s custom CSS panel doesn’t have access to, or that the toggle enabling custom CSS isn’t switched on.… Continue reading Why Is My Custom CSS Not Working on My Feedspace Widget?

What Happens When I Reach My Workspace Limit in Feedspace?

Overview Every Feedspace plan includes a set number of workspace slots. When you use all of those slots, Feedspace prevents you from creating any additional workspaces until you increase your limit. The message you will see When you have used every workspace slot included in your plan, Feedspace displays the following message on the Subscription… Continue reading What Happens When I Reach My Workspace Limit in Feedspace?

What Is the Difference Between Deleting and Cancelling My Feedspace Account?

Overview Feedspace offers two very different ways to end your relationship with a paid plan or the platform itself: cancelling your subscription and deleting your account. These are not the same action and the consequences are very different. Understanding the distinction before you act can save you from accidentally losing data you intended to keep,… Continue reading What Is the Difference Between Deleting and Cancelling My Feedspace Account?

How Do I Use the In-App Chat in Feedspace?

Overview The in-app chat lets you reach the Feedspace support team without leaving your dashboard. A blue chat icon sits in the bottom right corner of every page. Click it to open the Messages panel and send your question directly to a real support person. Past conversations are saved so you can scroll back to… Continue reading How Do I Use the In-App Chat in Feedspace?

How Long Does Feedspace Account Deletion Take?

Overview Account deletion in Feedspace is not instant. It is handled manually by the Feedspace support team and typically takes 1 to 3 business days from the point your request is verified. The steps below explain what happens at each stage and what to do before submitting your request. How Long the Process Takes Once… Continue reading How Long Does Feedspace Account Deletion Take?

What Happens to My Embedded Widgets When I Delete My Feedspace Account?

Overview If you are considering deleting your Feedspace account, it is important to understand exactly what happens to every widget and Wall of Love page you have already placed on your website. What Happens the Moment Your Account Is Deleted When your Feedspace account is permanently deleted, all of your widget data and Wall of… Continue reading What Happens to My Embedded Widgets When I Delete My Feedspace Account?

How Do I Report a Bug in Feedspace?

Overview If you find something in Feedspace that is not working as expected, reporting it through the in-app chat is the quickest way to get it resolved. The support team typically replies within 36 minutes, and a detailed bug report helps them investigate and fix the issue faster. How to Report a Bug What Makes… Continue reading How Do I Report a Bug in Feedspace?

Do I Need to Cancel My Subscription Before Deleting My Feedspace Account?

Overview If you are on a paid Feedspace plan, it is strongly recommended to cancel your subscription before submitting a request to delete your account. Account deletion is not instant, and skipping the cancellation step can result in an unexpected charge. Cancelling first stops billing immediately, so no new charge can occur while the deletion… Continue reading Do I Need to Cancel My Subscription Before Deleting My Feedspace Account?

Can I Recover My Feedspace Account After Deleting It?

No, Account Deletion Is Permanent Once you request account deletion and the Feedspace support team processes it, your account cannot be recovered under any circumstances. There is no grace period, no undo option, and no way for the support team to restore deleted account data. Deletion is a one-way action. What Gets Permanently Removed When… Continue reading Can I Recover My Feedspace Account After Deleting It?

What Is the Recommended Logo Size for Feedspace?

Recommended Logo Size For the best results across all Feedspace pages and widgets, upload a logo that is at least 200×200 pixels. For retina and high-density displays, aim for 400×400 pixels or larger. A larger source image scales down cleanly, while a small image stretched to fill a larger space will appear blurry. Recommended Favicon… Continue reading What Is the Recommended Logo Size for Feedspace?

Why Is My Custom Domain Not Verified in Feedspace?

Common reasons your custom domain is not verified After adding your subdomain in Feedspace and clicking Verify Domain, verification can fail for several reasons. Work through each cause below to find and fix the issue. 1. DNS has not propagated yet This is the most common reason. When you add a CNAME record to your… Continue reading Why Is My Custom Domain Not Verified in Feedspace?

How Many Labels Can I Create in Feedspace?

No Hard Limit on Labels There is no hard limit on the number of labels you can create in Feedspace. You can create as many labels as your workflow requires. Labels Are Workspace-Scoped Labels are tied to the workspace in which they are created. A label created in one workspace is not visible or available… Continue reading How Many Labels Can I Create in Feedspace?

What Happens When I Remove a Team Member from Feedspace?

What Happens Immediately After Removal Removing a team member from your Feedspace workspace takes effect immediately. Here is exactly what changes and what stays the same. 1. They lose access to the workspace instantly As soon as you remove a team member, they can no longer open that workspace. Any page within the workspace they… Continue reading What Happens When I Remove a Team Member from Feedspace?

How Long Does Custom Domain Verification Take in Feedspace?

How Long Verification Usually Takes After you add the CNAME record to your DNS settings, Feedspace checks for the record and verifies your domain ownership. The time it takes for Feedspace to detect your CNAME depends on DNS propagation, which varies based on your domain registrar and the TTL (Time to Live) value set on… Continue reading How Long Does Custom Domain Verification Take in Feedspace?

Can a Team Member Access Multiple Workspaces in Feedspace?

Yes, a team member can access multiple workspaces A team member can be invited to as many workspaces as needed. There is no restriction preventing the same person from being a member of multiple workspaces in Feedspace. Each workspace is fully independent, so membership in one workspace has no effect on any other. How multiple… Continue reading Can a Team Member Access Multiple Workspaces in Feedspace?

Does a Custom Domain Apply to All Workspaces in Feedspace?

Custom domain is per workspace No. A custom domain in Feedspace applies only to the specific workspace where you set it up. It does not automatically apply to your other workspaces. Each workspace is independent. You can configure a different custom domain for each one, or leave some workspaces on the default Feedspace URL while… Continue reading Does a Custom Domain Apply to All Workspaces in Feedspace?

What Happens When I Delete a Workspace in Feedspace?

What Gets Deleted Immediately When you delete a workspace in Feedspace, everything inside that workspace is permanently removed. This includes: What Happens to Your Session After the workspace is deleted, Feedspace immediately logs you out of that workspace session and redirects you to the workspace list. From there you can switch to another workspace or… Continue reading What Happens When I Delete a Workspace in Feedspace?

Can I Create a Video Testimonial Card in Creative Space in Feedspace?

Overview Creative Space in Feedspace is designed to turn written testimonials into polished, branded static image cards. It does not produce video files or animated content. However, if you have collected a video testimonial, you can still use Creative Space to build a powerful promotional image that highlights that testimonial and directs your audience to… Continue reading Can I Create a Video Testimonial Card in Creative Space in Feedspace?

Why Can’t I Add More Team Members in Feedspace?

Why You See a Team Member Limit Each Feedspace plan has a maximum number of team members you can invite to a workspace. When you reach that limit, the Invite button will be disabled and you may see a message saying “You’ve reached your team member limit.” The current member count is shown in the… Continue reading Why Can’t I Add More Team Members in Feedspace?

Why Can’t I Edit My Email in Feedspace?

Why the Email Field Is Disabled In Feedspace, your email address is used to identify your account and is linked to your login method (Google, LinkedIn, Twitter, or sign-in code). For this reason, the email field in My Profile is read-only and cannot be edited directly from the interface. Allowing self-serve email changes without identity… Continue reading Why Can’t I Edit My Email in Feedspace?

Why Is My Feedspace Webhook Not Receiving Events?

Common Reasons a Webhook Is Not Receiving Events 1. The webhook is deactivated Go to Automation in the sidebar, then click the Webhook tab. Check the status of your webhook in the list. If it shows as inactive, click Activate to re-enable it. 2. No events are selected A webhook with no events selected will… Continue reading Why Is My Feedspace Webhook Not Receiving Events?

What Is the Feedspace MCP Connector?

What Is MCP? MCP stands for Model Context Protocol. It is an open standard that lets AI tools securely access data from external services. When you connect Feedspace to an AI tool via MCP, the AI tool can read your review data, testimonials, and workspace information to help you generate content, answer questions, and analyse… Continue reading What Is the Feedspace MCP Connector?

When Does Feedspace Stop Sending Automation Emails?

Feedspace Stops Automatically in Three Situations Once your form automation is active, Feedspace monitors every customer in the sequence and stops sending emails the moment any one of these conditions is met: 1. The Customer Leaves a Review As soon as a customer submits a review through your Feedspace form, Feedspace removes them from the… Continue reading When Does Feedspace Stop Sending Automation Emails?

Why Are My Branding Changes Not Showing in Feedspace?

Common Reasons Branding Changes Do Not Appear 1. You did not click Save Changes Branding changes do not save automatically. After uploading a logo, favicon, or updating a color, you must click the Save Changes button at the bottom of the Branding Assets page. If you navigated away without saving, your changes were not applied.… Continue reading Why Are My Branding Changes Not Showing in Feedspace?

What Happens When I Import Duplicate Customers in Feedspace?

How Feedspace Handles Duplicate Emails Feedspace uses email address as the unique identifier for each customer. If you import a file that contains an email address already in your customer list, Feedspace updates the existing record with any new data from the import file rather than creating a second entry. This means you can safely… Continue reading What Happens When I Import Duplicate Customers in Feedspace?

What Is an Access Restricted Error in Feedspace?

What the Access Restricted Message Means When you try to perform an action in the Team Members tab and see the message “You have limited access. You cannot perform this action because your current role does not have permission to manage team members,” it means your account role in this workspace does not allow that… Continue reading What Is an Access Restricted Error in Feedspace?

What Is the Difference Between API Key and Automation Secret Key in Feedspace?

The Automation Secret Key The Automation Secret Key is found on the main Automation tab in your workspace settings. It is used exclusively to authenticate Feedspace with third-party automation platforms such as Pabbly Connect, Make, n8n, and Zapier. When you set up a Feedspace trigger or action inside one of these platforms, they will ask… Continue reading What Is the Difference Between API Key and Automation Secret Key in Feedspace?

What Happens When I Archive a Customer in Feedspace?

What Archiving Does When you archive a customer in Feedspace, they are removed from all active automation sequences across your workspace. No review request emails or automated messages will be sent to them after archiving. What Stays the Same What Changes When Should I Archive a Customer? Is Archiving the Same as Deleting? No. Archiving… Continue reading What Happens When I Archive a Customer in Feedspace?

What Happens When I Cancel My Feedspace Subscription?

Your Data Is Never Deleted Cancelling your Feedspace subscription does not delete your account or any of your data. All your reviews, forms, customer records, workspaces, and settings remain in your account. The only thing that changes is your access to paid features once your billing period ends. What Happens Immediately After Cancelling The moment… Continue reading What Happens When I Cancel My Feedspace Subscription?

What Happens When I Change My Workspace URL in Feedspace?

What Changes When You Update the Workspace URL The workspace URL is the slug included in every review form link and wall of love page URL in your workspace. When you change it, all of those links update to use the new slug immediately. Any links or embeds that still use the old URL will… Continue reading What Happens When I Change My Workspace URL in Feedspace?

What Happens When I Downgrade My Plan in Feedspace?

Overview When you downgrade your Feedspace plan, your account moves to a lower tier with reduced limits and features. Existing data (reviews, forms, workspaces) is not deleted, but some resources may become inaccessible if they exceed the limits of the new plan. What Changes After a Downgrade Workspaces If you have more workspaces than the… Continue reading What Happens When I Downgrade My Plan in Feedspace?

What Does ‘No Custom Domain’ Mean in Feedspace?

What It Means When you see No Custom Domain next to a workspace name in the Feedspace sidebar switcher, it means that workspace has not been configured with a custom domain. All review forms, wall of love pages, and widgets in that workspace use the default Feedspace URL format, such as feedspace.io/your-workspace-slug. Workspaces that have… Continue reading What Does ‘No Custom Domain’ Mean in Feedspace?

What File Formats Does Feedspace Accept for Customer Import?

Accepted File Formats When importing customers into Feedspace, you can upload files in these formats: The maximum file size is 5 MB. Files larger than this will be rejected. Required and Optional Columns Your file must include at least the email column. All other columns are optional: Column names must match exactly as shown above.… Continue reading What File Formats Does Feedspace Accept for Customer Import?

How Do I Download My Invoice in Feedspace?

Overview Feedspace provides PDF invoices for every payment made on a paid monthly or yearly plan. You can download them from the Billing History section inside the Subscription tab at any time. How to Download an Invoice Common questions I do not see a Billing History section Billing History is only available for paid monthly… Continue reading How Do I Download My Invoice in Feedspace?

How Do I Give Feedback About Feedspace?

How to Share Your Feedback What Kind of Feedback Is Useful? Other Ways to Share Feedback

How Do I Request a Feature in Feedspace?

How to Submit a Feature Request What Happens to Your Request? The Feedspace product team reviews every feature request submitted. Requests that are popular, frequently repeated by multiple users, or align closely with Feedspace’s product direction are prioritised for the roadmap. You may not get an immediate response for every request, but all submissions are… Continue reading How Do I Request a Feature in Feedspace?

Can I Have Multiple Workspaces in Feedspace?

Yes, You Can Have Multiple Workspaces Feedspace supports multiple workspaces under a single account. You can create additional workspaces for different clients, departments, brands, or projects. Each workspace is completely independent, with its own review forms, collected reviews, customers, team members, branding, and settings. How to Create an Additional Workspace What Is Separate in Each… Continue reading Can I Have Multiple Workspaces in Feedspace?

Can I Reply to a Review in Feedspace?

There Is No Built-In Reply Feature Feedspace is a review collection and display tool, not a two-way conversation platform. There is no built-in comment or reply box that lets you respond publicly to a review inside Feedspace. How to Respond to a Reviewer Send a Thank-You Email Feedspace has a built-in Send Thanks feature that… Continue reading Can I Reply to a Review in Feedspace?

Can a Customer Submit More Than One Review on My Feedspace Form?

Yes, by Default Feedspace review forms do not block repeat submissions by default. If the same person opens your form link and submits again, a new review entry is created in your Feedbox. This is intentional for cases where you want to collect fresh feedback from the same customer over time, such as after repeat… Continue reading Can a Customer Submit More Than One Review on My Feedspace Form?

What is the Best Way to Use Creative Space Images for Social Media?

Overview Creative Space in Feedspace lets you turn customer reviews into polished, on-brand images that are ready to share on any social media platform. Each image is generated from a real review and can be styled to match your visual identity. Using these images consistently is one of the most effective ways to build social… Continue reading What is the Best Way to Use Creative Space Images for Social Media?

How Many Testimonial Images Can I Create in Creative Space?

Overview Creative Space lets you turn testimonials from your Feedbox into polished, shareable images using built-in or custom templates. The total number of images you can generate is tied to your Feedspace plan, so higher-tier plans give you more generations per period. Every review in your Feedbox is available as a starting point, and there… Continue reading How Many Testimonial Images Can I Create in Creative Space?

What Image Formats Can I Download from Creative Space?

Overview Creative Space is the Feedspace feature that turns your testimonials into polished, branded image cards. Once your design is ready, you can save it directly to your device and use it straight away. The downloaded files are optimized for the places you are most likely to share them, so no extra editing is needed.… Continue reading What Image Formats Can I Download from Creative Space?

Can I Edit the Text in a Creative Space Template?

Overview Creative Space generates shareable images by combining a design template with real review data pulled directly from your Feedbox. The review text, reviewer name, and star rating displayed on the image all come from the original review you select. This design keeps your shared content authentic and accurate. Where the Text in a Creative… Continue reading Can I Edit the Text in a Creative Space Template?

Can I Save a Creative Space Design to Use Again Later?

Overview Creative Space lets you generate beautiful testimonial images from your reviews, and keeping a copy of every design you create is straightforward. Yes, You Can Save and Reuse Your Creative Space Designs Creative Space does not store a personal gallery of past generations, so the best way to keep your designs is to download… Continue reading Can I Save a Creative Space Design to Use Again Later?

Can I Use My Own Brand Colors in Creative Space?

Overview Yes, Creative Space fully supports your brand colors. You can apply them by uploading a custom template you have already designed using your exact brand hex codes. Pre-built templates offer a great starting point, and uploading your own design gives you complete control over the final look. How to Apply Your Brand Colors in… Continue reading Can I Use My Own Brand Colors in Creative Space?

Can I Create a Creative Space Image from an Imported Review?

Overview Creative Space lets you turn any review in your Feedbox into a polished, branded image ready for social media or marketing materials. This includes reviews you have imported from external platforms as well as those collected directly through a Feedspace form. There is no distinction between imported and native reviews when it comes to… Continue reading Can I Create a Creative Space Image from an Imported Review?

Why is the Video Upload Failing on My Review Form?

Overview Video upload issues on a Feedspace review form are almost always caused by one of a small number of common factors, and each one has a straightforward fix. Whether the upload is stopping partway through, the button is unresponsive, or the recorded clip is not being accepted, you are in the right place. This… Continue reading Why is the Video Upload Failing on My Review Form?

Why Does the Same Review Appear Twice in My Feedbox?

Overview Seeing the same review listed more than once in your Feedbox is a common situation, and there is always a clear explanation for it. This article walks you through the two most likely causes and shows you exactly how to identify and remove the extra copy so your Feedbox stays clean and accurate. Two… Continue reading Why Does the Same Review Appear Twice in My Feedbox?

Why is My Review Form Not Receiving Any Submissions?

Overview Seeing zero submissions on your review form can feel discouraging, but the cause is almost always something quick and easy to resolve. This article covers the four most common reasons a Feedspace review form receives no submissions and gives you a clear fix for each one. Work through the checks below and your form… Continue reading Why is My Review Form Not Receiving Any Submissions?

Why Did My Reviewer Not Receive a Confirmation Email After Submitting?

Overview It can be concerning when a reviewer submits a testimonial but does not see a confirmation email in their inbox. The good news is that this is almost always caused by one of four straightforward situations, each with a simple fix. This article walks you through every possible cause and the exact steps to… Continue reading Why Did My Reviewer Not Receive a Confirmation Email After Submitting?

Why Are Some Feedbox Reviews Not Showing in My Widget?

Overview If you have reviews sitting in your Feedbox but one or more of them are not appearing in your widget, you are in the right place. A review being present in your Feedbox is only the first step, and there are a few specific conditions that control whether it shows up in any given… Continue reading Why Are Some Feedbox Reviews Not Showing in My Widget?

Why Can I Not Edit the Text of an Imported Review?

Overview If you have noticed that the review text and star rating on an imported review cannot be changed, you are in the right place. This is intentional behaviour in Feedspace, and this article explains the reason behind it and shows you exactly what you can still update. By the end, you will have a… Continue reading Why Can I Not Edit the Text of an Imported Review?

Why Are My Form Automation Emails Not Being Sent?

Overview It can be puzzling when your Feedspace form automation emails are not reaching your customers, and the good news is that the cause is almost always a simple setting that is easy to fix. This article covers the four most common reasons automation emails do not send and shows you exactly what to check… Continue reading Why Are My Form Automation Emails Not Being Sent?

What is the Difference Between Collecting Reviews with a Form and Importing Reviews in Feedspace?

Overview Feedspace gives you two powerful ways to build your review library, and understanding how each one works will help you get the most out of the platform. Two Ways to Build Your Review Library in Feedspace Feedspace supports two distinct methods for bringing reviews into your account: collecting fresh reviews through a review form,… Continue reading What is the Difference Between Collecting Reviews with a Form and Importing Reviews in Feedspace?

Why Are My Automation Emails Going to Customers Spam Folders?

Overview It can be frustrating to discover that your review request emails are landing in spam instead of your customers’ inboxes. The good news is that this is a very common situation and there are clear, straightforward reasons why it happens. This article walks you through each cause and gives you practical steps to improve… Continue reading Why Are My Automation Emails Going to Customers Spam Folders?

What Happens to My Reviews if I Cancel My Feedspace Plan?

Overview It is completely understandable to want clarity on what happens to your reviews before making any changes to your Feedspace plan. This article answers that question directly and walks you through the best steps to protect your review data. By the end, you will know exactly where your reviews go and how to keep… Continue reading What Happens to My Reviews if I Cancel My Feedspace Plan?

How Many Reviews Can I Store in My Feedbox?

Overview The number of reviews you can store in your Feedbox depends on the Feedspace plan you are on. Your Review Storage Depends on Your Plan Every Feedspace plan includes a review storage limit for your Feedbox. Higher-tier plans support a larger review library, giving you more room to collect, manage, and showcase testimonials from… Continue reading How Many Reviews Can I Store in My Feedbox?

What Do the Colored Source Tags on Reviews in Feedbox Mean?

Overview Every review card in your Feedbox displays a small colored tag that tells you exactly where that review originated. Source Tags Show You Where Every Review Came From When a review appears in your Feedbox, Feedspace automatically attaches a source tag to it at the moment it is created or imported. This tag is… Continue reading What Do the Colored Source Tags on Reviews in Feedbox Mean?

How Do I Get Notified When Someone Submits a Review on My Form?

Overview Staying on top of new reviews the moment they arrive is important, and Feedspace gives you reliable ways to make that happen. This article walks you through the built-in email notification feature as well as the automation integrations you can connect to get alerts wherever you work. You Have Two Great Ways to Get… Continue reading How Do I Get Notified When Someone Submits a Review on My Form?

Can Reviewers Edit Their Review After Submitting?

Overview It is completely natural to wonder whether a reviewer can go back and update something they submitted. This article answers that question clearly and walks you through the simple steps to get an updated review into your Feedspace account whenever you need one. Reviews Are Final Once Submitted, and That Keeps Your Data Accurate… Continue reading Can Reviewers Edit Their Review After Submitting?

Does Feedspace Store the Personal Data Reviewers Submit on My Form?

Overview It is completely natural to wonder what happens to the information your reviewers share when they submit a response through your Feedspace form. Yes, Reviewer Data Is Stored Securely in Your Account When a reviewer fills out your Feedspace form, any information they provide, including their name, email address, photo, and review content, is… Continue reading Does Feedspace Store the Personal Data Reviewers Submit on My Form?

Can I Use the Same Review Form for Multiple Products or Services?

Overview Great news: you absolutely can use a single review form to collect feedback across multiple products or services. Feedspace gives you flexible tools to keep everything organised without creating forms from scratch each time. This article walks you through the two main approaches so you can choose the one that fits your workflow. Yes,… Continue reading Can I Use the Same Review Form for Multiple Products or Services?

Can I Sort My Feedbox Reviews by Date, Rating, or Source?

Overview Feedspace gives you powerful tools to organise and navigate your review library with ease. This article walks you through every filter, sort, and search option available inside the Feedbox so you can always find exactly the reviews you need. Yes, You Can Filter and Search Your Feedbox Reviews The Feedbox includes a full set… Continue reading Can I Sort My Feedbox Reviews by Date, Rating, or Source?

Can I Share My Review Form Without Sending Emails?

Overview Great question. Email is just one of several ways to get your review form in front of customers, and many businesses find other channels work even better for their audience. This article walks through every sharing option available so you can choose the approach that fits your workflow. By the end, you will have… Continue reading Can I Share My Review Form Without Sending Emails?

Can I Recover a Review I Accidentally Deleted from Feedbox?

Overview It happens to everyone: a review gets deleted when it was meant to be kept. This article walks you through exactly what is possible after a deletion and gives you practical steps to avoid the same situation in the future. By the end, you will know your options and how to keep your Feedbox… Continue reading Can I Recover a Review I Accidentally Deleted from Feedbox?

Can I Hide a Review in Feedbox Without Permanently Deleting It?

Overview Great news: you do not need to permanently delete a review just to stop it from appearing in your public displays. Feedspace gives you a flexible way to keep reviews safely stored in your Feedbox while controlling exactly which ones show up on your widgets and Wall of Love pages. This article walks you… Continue reading Can I Hide a Review in Feedbox Without Permanently Deleting It?

Can I Collect Anonymous Reviews on My Feedspace Form?

Overview Many teams want to give reviewers the option to share feedback without revealing their identity, and Feedspace makes this straightforward. Yes, You Can Collect Anonymous Reviews Feedspace gives you full control over which fields appear on your review form. You can make the name, email, and photo fields optional, or remove them from the… Continue reading Can I Collect Anonymous Reviews on My Feedspace Form?

Can I Add a Review Manually to My Feedbox Without a Form?

Overview Many reviewers share positive feedback in conversations, emails, or messages rather than through a form, and you should absolutely be able to capture that praise in your Feedbox. This article walks you through every supported way to add a review manually so that no testimonial goes unrecorded. Yes, you can add reviews manually in… Continue reading Can I Add a Review Manually to My Feedbox Without a Form?

Why is My Company Logo Slider Not Showing All My Reviews?

Overview If you notice that your Company Logo Slider is displaying fewer reviews than you expected, you are not alone, and there is a clear reason for it. The Company Logo Slider is built around a specific design principle: it only shows reviews where the reviewer has a company logo attached to their profile. How… Continue reading Why is My Company Logo Slider Not Showing All My Reviews?

Why is My Feedspace Widget Not Showing on My Website?

Overview It can be surprising when a widget you have set up does not appear on your website right away, and that is completely understandable. In almost every case, the fix is straightforward and takes just a minute or two to apply. This article walks you through the five most common reasons a Feedspace widget… Continue reading Why is My Feedspace Widget Not Showing on My Website?

Why Is My Wall of Love Page Not Loading?

Overview A Feedspace Wall of Love page is a standalone public page that displays a curated collection of your reviews. When it does not appear as expected, the cause is usually one of a few common, easy-to-fix issues: a mistyped link, a deleted page, a custom domain still propagating, a cached browser version, or no… Continue reading Why Is My Wall of Love Page Not Loading?

Why Does My Widget Show a Feedspace Badge?

Overview All Feedspace widgets include a small “Powered by Feedspace” badge by default. It does not affect your widget’s functionality or the reviews it displays. You can remove it using the Remove Feedspace Branding toggle in the widget editor, available on eligible paid plans. How to remove the badge The Remove Feedspace Branding toggle is… Continue reading Why Does My Widget Show a Feedspace Badge?

Why Does the Widget Font Look Different on My Live Website?

Overview If the font in your Feedspace widget looks different from what you expected on your live website, you are not alone, and there is a clear explanation for it. The behavior comes down to one of two straightforward scenarios: either the widget is intentionally inheriting your site’s font, or your site’s CSS is overriding… Continue reading Why Does the Widget Font Look Different on My Live Website?

Why Does My Widget Look Different from the Preview?

Overview It is completely normal to notice small visual differences between the Feedspace widget preview and how your widget appears on your live website. The preview gives you a reliable representation of the widget in isolation, but once embedded on a real page, a few outside factors can influence how it looks. This article walks… Continue reading Why Does My Widget Look Different from the Preview?

Why Does My Wall of Love Page Look Different on Mobile?

Overview If your Wall of Love page looks a little different on a phone or tablet compared to a desktop browser, you are in good company — this is one of the most common questions we hear. The great news is that nothing is broken. Your Wall of Love Page Is Designed to Be Responsive… Continue reading Why Does My Wall of Love Page Look Different on Mobile?

What is the Difference Between a Widget and a Wall of Love Page in Feedspace?

Overview Feedspace gives you two distinct, complementary tools for showcasing your reviews: widgets and Wall of Love pages. Both are designed to build trust with your audience, and understanding what each one does makes it easy to pick the right option for your goal. Widgets and Wall of Love Pages: What Each One Does Widgets:… Continue reading What is the Difference Between a Widget and a Wall of Love Page in Feedspace?

Why Are Some Reviews Not Appearing in My Widget?

Overview It can be surprising to notice that a review you collected is not showing up inside your widget. The good news is that there are a small number of well-defined reasons why this happens, and every one of them has a straightforward fix. This article walks you through each possible cause and tells you… Continue reading Why Are Some Reviews Not Appearing in My Widget?

What Happens to My Wall of Love Page if I Change My Feedspace Plan?

Overview It is completely natural to wonder what happens to your Wall of Love page when your Feedspace plan changes. The good news is that your page, your reviews, and your public URL are never removed or hidden. Your Wall of Love page stays live on every plan No matter which Feedspace plan you are… Continue reading What Happens to My Wall of Love Page if I Change My Feedspace Plan?

What Happens to My Widget if I Change My Feedspace Plan?

Overview It is completely understandable to wonder what happens to your embedded widget when your Feedspace plan changes. The reassuring answer is that your widget keeps working, your embed code stays active, and your reviews remain visible to every visitor on your website. Your Widget Keeps Working on Every Plan No matter which Feedspace plan… Continue reading What Happens to My Widget if I Change My Feedspace Plan?

Does My Wall of Love Page Update Automatically When I Get New Reviews?

Overview It is a great question, and the answer depends on which display mode you have set up for your Wall of Love page. Feedspace gives you two distinct options: Manual selection, where you stay in full control of every review shown, and Automation mode, where new reviews that match your criteria are added to… Continue reading Does My Wall of Love Page Update Automatically When I Get New Reviews?

Does My Widget Update Automatically When I Get New Reviews?

Overview Whether new reviews appear on your widget depends on which display mode you have set up. You have two options: manual selection for full control, or Automation to add matching reviews without any extra steps. How Your Widget Handles New Reviews Feedspace gives you two distinct ways to control which reviews appear on your… Continue reading Does My Widget Update Automatically When I Get New Reviews?

How Many Reviews Can I Display in a Widget?

Overview The number of reviews you can show in a widget depends on your plan. On higher plans you can select as many reviews as you have in your account, while other plans set a maximum number of reviews per widget. Either way, each widget type is built to display your selected reviews smoothly. This… Continue reading How Many Reviews Can I Display in a Widget?

Can I Use the Same Widget on Multiple Pages or Websites?

Overview If you want to display the same reviews widget across multiple pages or even different websites, you may be wondering whether you need to create a separate widget for each placement. The good news is that a single Feedspace widget embed code is designed to work anywhere you place it. One Widget, Unlimited Placements… Continue reading Can I Use the Same Widget on Multiple Pages or Websites?

Do Feedspace Widgets Slow Down My Website?

Overview It is natural to wonder whether adding a third-party script will affect how quickly your site loads for visitors. The good news is that Feedspace widgets are built with page performance in mind from the ground up. How Feedspace Widgets Are Designed for Performance Feedspace widgets are engineered so that they never block your… Continue reading Do Feedspace Widgets Slow Down My Website?

Can I Use My Wall of Love Page as a Standalone Landing Page?

Overview Many Feedspace users wonder whether their Wall of Love page can do more than just display testimonials. The good news is that it absolutely can. Yes, Your Wall of Love Page Works as a Standalone Landing Page Your Wall of Love page is a fully hosted, publicly accessible page with its own unique URL.… Continue reading Can I Use My Wall of Love Page as a Standalone Landing Page?

Can I Show Reviews from Multiple Sources in One Widget?

Overview A single Feedspace widget can display reviews from any combination of sources at the same time. Google, Trustpilot, Facebook, manually collected testimonials, and video reviews all land in the same shared pool and can be mixed freely in one widget. Yes, One Widget Can Combine Reviews from Any Source Feedspace lets you pull reviews… Continue reading Can I Show Reviews from Multiple Sources in One Widget?

Can I Show Video Testimonials in a Feedspace Widget?

Overview Yes. Feedspace widgets support video testimonials alongside text reviews, so visitors can watch customer videos directly on your page without being redirected. This lets you show authentic, high-trust social proof right where visitors are making a buying decision. Video Testimonials Are Fully Supported in Widgets Any video testimonial stored in your Feedspace account can… Continue reading Can I Show Video Testimonials in a Feedspace Widget?

Can I Track How Many People Visit My Wall of Love Page?

Overview Many Feedspace users want to know how their Wall of Love page is performing once it is live. While Feedspace does not include a built-in visitor analytics dashboard, you have two practical options to get full visibility into your page traffic. This article walks you through both approaches so you can start tracking visits… Continue reading Can I Track How Many People Visit My Wall of Love Page?

Can I Show Only Video Testimonials on My Wall of Love Page?

Overview Your Wall of Love page can absolutely be dedicated entirely to video testimonials, and Feedspace gives you straightforward tools to make that happen. This article walks you through filtering your review list by type so only video testimonials appear on your page, and shows you how Automation can keep that list updated without any… Continue reading Can I Show Only Video Testimonials on My Wall of Love Page?

Can I Show Only 5-Star Reviews in My Widget?

Overview Feedspace gives you full control over which reviews appear in your widget. You have two options: a manual method using the Search and Filter tab, or an Automation method that keeps your widget updated as new 5-star reviews arrive. Yes, You Can Show Only 5-Star Reviews Feedspace lets you choose exactly which reviews appear… Continue reading Can I Show Only 5-Star Reviews in My Widget?

Can I Password Protect My Wall of Love Page?

Overview It is great that you are thinking carefully about who can view your Wall of Love page before you share it. Wall of Love Pages Are Public by Design, and You Stay in Control Feedspace Wall of Love pages are built to be public-facing social proof pages, designed to be shared with your audience,… Continue reading Can I Password Protect My Wall of Love Page?

Can I Rename My Wall of Love Page After Creating It?

Overview Feedspace lets you update both the visible title displayed on your Wall of Love page and the internal name shown in your Feedspace dashboard. There is no need to delete and recreate the page. How to update the page title visitors see How to update the internal dashboard name The internal name identifies the… Continue reading Can I Rename My Wall of Love Page After Creating It?

Can I Match My Widget Colors to My Website Brand?

Overview Your testimonial widgets should feel like a natural part of your website, not a third-party add-on. Feedspace gives you comprehensive color controls so you can align every element of your widget with your brand identity. This article walks you through all the color options available and shows you how to achieve a pixel-perfect match.… Continue reading Can I Match My Widget Colors to My Website Brand?

Can I Embed a Feedspace Widget in an Email?

Overview Many Feedspace users want to showcase their best testimonials directly inside an email campaign or newsletter. This is a great instinct, and there are several effective ways to make it work. How to Share Your Feedspace Widget in Emails JavaScript-based embed codes rely on a browser to run scripts, and most email clients, including… Continue reading Can I Embed a Feedspace Widget in an Email?

Can I Have Multiple Widgets on the Same Page?

Overview If you want to display testimonials in more than one spot on a page, you may be wondering whether multiple Feedspace widgets can coexist without conflict. Great news: they absolutely can. Yes, Multiple Widgets Work on the Same Page You can embed as many Feedspace widgets as you like on a single page. Each… Continue reading Can I Have Multiple Widgets on the Same Page?

Can I Change the Widget Type After Creating It?

Overview If you have been wondering whether you can switch a widget from Carousel to Masonry, or to any other layout, you are in the right place. The widget type is chosen at the moment you create a widget, and that setting stays with the widget going forward. The good news is that Feedspace gives… Continue reading Can I Change the Widget Type After Creating It?

Can I Add My Wall of Love Page Link to My Email Signature or Bio?

Overview Your Wall of Love page is a live, shareable URL, which means you can place it anywhere a regular link works. This article walks you through exactly how to grab your page link and where you can use it to drive more visitors to your social proof. Yes, You Can Share Your Wall of… Continue reading Can I Add My Wall of Love Page Link to My Email Signature or Bio?

Can I Add the Same Review to Multiple Widgets?

Overview If you have a standout testimonial and want to feature it in more than one place on your website, you may be wondering whether Feedspace allows the same review to appear in multiple widgets at once. This is a great question, and the answer is a clear yes. Yes, You Can Use the Same… Continue reading Can I Add the Same Review to Multiple Widgets?

Who Can Use a Wall of Love Page in Feedspace?

Overview Any business or individual that has collected customer reviews or testimonials can create a Wall of Love page in Feedspace and benefit from it right away. The page requires no coding, no design experience, and no paid subscription to create and publish. If you have customers and their words influence how you win new… Continue reading Who Can Use a Wall of Love Page in Feedspace?

What Are the Benefits of a Wall of Love Page?

Overview A Wall of Love page gives you a dedicated home for all your customer testimonials. Instead of reviews sitting scattered across third-party sites or buried at the bottom of a product page, a Wall of Love page pulls everything together into one polished, shareable page that works for your business around the clock. Here… Continue reading What Are the Benefits of a Wall of Love Page?

How Does a Wall of Love Page Build Trust with Website Visitors?

Why Trust Is the Hardest Part of Selling Online When someone lands on a website or receives a message from a business for the first time, they arrive skeptical. They do not know if your claims are accurate, whether your customers are satisfied, or whether they will regret spending money with you. Earning trust fast… Continue reading How Does a Wall of Love Page Build Trust with Website Visitors?

How Do I Set Up Auto Sync in Feedspace?

Overview Auto Sync in Feedspace automatically fetches new reviews from supported platforms such as Google and Trustpilot. Once activated, Feedspace checks the connected platform every day and pulls in new reviews, keeping your reviews up to date without any manual effort. This is useful when you collect reviews on a platform like Google Business and… Continue reading How Do I Set Up Auto Sync in Feedspace?

Is Automation Available in Feedspace?

Overview Yes! Feedspace supports automation through Zapier, API, and Webhooks: making it easy to connect Feedspace with your favorite tools and automate your workflow. How to Access Automation Settings Step 1 – Log in to Your Feedspace Account Go to your Feedspace account and log in with your credentials. Step 2 – Navigate to the… Continue reading Is Automation Available in Feedspace?

How to Customize Widgets to Match Your Website Theme

Overview Feedspace allows you to fully customize your widgets to match your brand’s look and feel. Whether you want to change fonts, colors, or layout: you can easily do so from the widget editor. For advanced users, you can even add custom CSS for complete design flexibility. Steps to Customize Your Widget Step 1 –… Continue reading How to Customize Widgets to Match Your Website Theme

How New Reviews Are Imported and Widgets Updated with Auto Sync

Overview Feedspace helps you automatically import new reviews from integrated platforms like Google, Facebook, and others. This ensures your review library is always up-to-date without needing to manually fetch reviews every time. For now, new reviews are automatically imported into your Feedbox, you need to manually select and add them into your widgets or Wall… Continue reading How New Reviews Are Imported and Widgets Updated with Auto Sync

Difference Between Wall of Love and Masonry Widget in Feedspace

Overview When showcasing customer reviews and testimonials in Feedspace, two popular display options are Wall of Love and Masonry Widget. At first glance, they may look similar in design, but they serve different purposes. Let’s break down the differences so you can choose the right option for your needs. 1. Wall of Love 2. Masonry… Continue reading Difference Between Wall of Love and Masonry Widget in Feedspace

How Long Should a Video CV Be?

Overview When creating a Video CV, short and focused is best. Ideally, keep your video between 1-2 minutes. This gives you enough time to introduce yourself, highlight your skills, and leave a strong impression. Duration Limits in Feedspace Upgrading your plan allows you to give a more detailed introduction and showcase your achievements with ease.… Continue reading How Long Should a Video CV Be?

What Are the Advantages of Audio Testimonials?

1. They Feel Real and Personal When someone speaks, you hear their tone, pauses, and emotion. That creates a connection far more genuine than plain text. 2. They Build Trust Instantly Listening to a real person share their experience helps potential customers trust your brand more quickly. 3. They Convey Emotions Clearly Audio captures feelings,… Continue reading What Are the Advantages of Audio Testimonials?

Using the Social Media Wall of Love Feature to Enhance Your Website

Overview With Feedspace’s Wall of Love, you can showcase real feedback right on your website – creating what we call a Wall of Love. Why It Works:

What Are Audio Testimonials?

Overview Audio testimonials are voice recordings from real customers talking about their experiences with your product or service. They bring in: Why Use Them?

What Are Video Testimonials?

Overview Video testimonials are short recordings from real users – customers, clients, or participants – sharing their experiences, reviews, or feedback in their own voice and expression. Why They Work So Well How to Use Them Once uploaded, you can display video testimonials across your website, social channels, or marketing materials to build genuine connections… Continue reading What Are Video Testimonials?

How Easy Is It to Use Feedspace?

1. Quick integration Just add pop-ups to any button or element across your site. 2. Centralized testimonials hub No more bouncing between tools. Feedspace brings testimonials from all your customers into one organized place. 3. Insightful analysis, instantly Easily view and analyze review from different sources – all within your Wall of Love. 4. Custom… Continue reading How Easy Is It to Use Feedspace?

How Easy Is It to Get Video Testimonials?

Overview Collecting video testimonials might sound complicated – but with Feedspace, it’s actually very simple. Here’s how it works step by step: 1. Share a Link Just share your “Share Form Link” to customers. 2. Record in Seconds When someone clicks the link: 3. Collect & Organize Easily Once they’re done: 4. Use Testimonials Anywhere… Continue reading How Easy Is It to Get Video Testimonials?

What is Feedspace?

Feedspace is a all in one platform for collecting, managing, and sharing user-generated content including video testimonials, audio messages, text feedbacks, social media appreciations, and more right from your audience. Key features of Feedspace

What are Social Feedbacks?

Social feedbacks on Feedspace.io refer to the aggregation of testimonials, testimonials, and social interactions collected from multiple platforms such as Google Business, Facebook, Trustpilot, Product Hunt, Amazon, and more all centralized for easy management and display. Why Social Feedbacks Matter:

What are the advantages of product reviews?

Product reviews give customers real insights into how a product works, helping them make confident purchase decisions. Positive reviews act as social proof, building trust and credibility for your brand. They also improve your SEO rankings, since fresh user-generated content signals to search engines that your product pages are active and reliable. For businesses, reviews… Continue reading What are the advantages of product reviews?

Is There a Free Plan for a Video Testimonial?

Yes, Feedspace offers a free plan. On the free plan, you can collect video testimonials with up to 1-minute recording duration and 1 GB of storage. Need more? Upgrade to Plus for 150 total videos and 3-min recordings, or go Professional/Business for unlimited videos with 5-min recordings.

Why is feedback important in eCommerce?

Feedback is crucial in eCommerce because it builds trust, improves customer experience, and drives more sales. Shoppers rely on feedback and testimonials to make confident buying decisions. Positive feedback works as social proof, showing new customers that your products are reliable and worth purchasing. For businesses, feedback highlights what customers love and where improvements are… Continue reading Why is feedback important in eCommerce?

What are the advantages of a video testimonials?

Video testimonials are powerful because they show real customers sharing their genuine experiences. Unlike text feedbacks, video adds authenticity, emotion, and trust. Seeing and hearing a happy customer makes it easier for potential buyers to connect with your brand and feel confident in their decision. For businesses, video testimonials increase conversion rates, strengthen brand credibility,… Continue reading What are the advantages of a video testimonials?

Can I Share Audio Responses on My Website?

Yes, you can share audio responses on your website. With Feedspace, audio feedback collected from customers can be embedded directly using customizable widgets or showcased on a Wall of Love. This makes it easy to highlight authentic customer voices, build trust, and improve engagement on your site. Sharing audio testimonials personalizes your brand and builds… Continue reading Can I Share Audio Responses on My Website?

What Is an E-Commerce Testimonial?

Overview An e-commerce testimonial is a customer review sharing their experience with a product or service purchased online. These testimonials help online stores build trust, boost credibility, and influence purchasing decisions. How Feedspace Helps with E-Commerce Testimonials Feedspace makes it easy for e-commerce businesses to collect, manage, and showcase authentic customer feedback. You can use… Continue reading What Is an E-Commerce Testimonial?

How to Use Video Testimonials

Overview Video testimonials are a powerful way to showcase real customer experiences and build trust for your brand. Feedspace makes it easy to capture, manage, and share video testimonials for multiple purposes. Ways to Use Video Testimonials Social Media & Website Wall of Love Portfolio & Marketing Assets Recruitment & Training Feedspace Features That Make… Continue reading How to Use Video Testimonials

How Feedspace Helps Businesses Collect Customer Feedback

Overview Collecting customer feedback is essential for improving products, services, and overall customer experience. Feedspace makes it simple for businesses to gather and act on valuable insights. Key features 1. Identify Value & Issues 2. Easy Feedback Sharing 3. Improve Offerings 4. Show Appreciation Feedspace helps you turn every customer voice into actionable insights, build… Continue reading How Feedspace Helps Businesses Collect Customer Feedback

What is the Best Format for a Testimonial?

Overview The best format for a testimonial can vary depending on your goals, audience, and where you plan to display it. On Feedspace, you can showcase customer feedback in several effective ways: Popular Testimonial Formats 1. Video Testimonials 2. Audio Testimonials 3. Text Reviews 4. Screen Recordings 5. Social Media Reviews 6. Case Studies How… Continue reading What is the Best Format for a Testimonial?

Where Can I Promote Audio Testimonials?

Overview With Feedspace, you can easily showcase audio testimonials across multiple platforms, helping you boost engagement, build credibility, and strengthen social proof. Popular Channels to Promote Audio Testimonials Website Embed audio testimonials directly on your website pages to highlight authentic customer experiences and make your content more relatable to visitors. Portfolio Showcase client feedback in… Continue reading Where Can I Promote Audio Testimonials?

What Are Text Testimonials?

Overview Text testimonials in Feedspace allow businesses to collect, manage, and showcase written feedback from users. This includes customer reviews, user testimonials, and other text-based content, providing valuable insights and helping boost user engagement and brand credibility. Purpose of Text Testimonials 1. Gain Insightful Feedback Collect detailed user feedback to understand customer experiences, identify areas… Continue reading What Are Text Testimonials?

What Are the Benefits of Using Video Testimonials?

Overview Video testimonials are a powerful marketing tool that can transform how potential customers perceive your brand. With Feedspace, collecting, managing, and showcasing video testimonials is easy, allowing you to maximize their impact. Boost Credibility Build Trust Show Authenticity

What Is Audio Feedback?

Overview Audio feedback in Feedspace lets businesses collect, manage, and showcase voice-based user content. This includes audio testimonials, customer reviews, voice feedback, and other audio submissions, offering a rich and engaging way to capture authentic user experiences. Purpose of Audio Feedback 1. Add a Personal Touch Audio feedback adds a personal and authentic touch to… Continue reading What Is Audio Feedback?

What Can I Gather from the Social Media Feedback?

Overview With Feedspace Social Media Feedback, e-commerce brands and businesses can collect, manage, and showcase user-generated content from all social channels, turning audience interactions into valuable insights and marketing assets. Types of Content You Can Gather 1. Text Posts 2. Video Content 3. Audio Replies Using Feedspace’s Social Media Feed transforms social interactions into powerful,… Continue reading What Can I Gather from the Social Media Feedback?

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