Tru Fit Levels Up with FeedSpace

Trufit finds new ways to keep gym members active, engaged, and connected while building a stronger community.

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Headquarter:

San Antonio, Texas

Founded:

2009

Industry:

Wellness and Fitness Services

Introduction

Tru Fit Athletic Clubs is a big gym chain in the USA with a really lively community vibe. Their whole mission is about making everyone’s fitness journey more fun and engaging, not just about lifting weights. When Tru Fit wanted to boost member engagement and gather useful feedback, they signed up with Feedspace.

Trufit Athletic Club, a gym chain in the USA

The Challenges of Engaging a Fitness Community

When you run a growing gym chain like Tru Fit, you run into a few problems you need to be aware of:

Keeping people driven: You have to come up with fresh ideas to get people pumped up and show up each day.
Collecting feedback: Everyone’s got something to say, but getting those reviews in one place is nearly impossible.
Promotions and contests: It’s easy to run out of new ideas to get members involved and make them feel like part of a bigger squad.

Basically, Tru Fit needed something simple that would get more people talking, make feedback easy, and let them run fun activities without a ton of planning.

Discovering the Perfect Solution: Feedspace

Tru Fit started looking for new tools and discovered Feedspace. This was a game-changer.

1. Enhancing Member Engagement with QR Codes

First thing they did was print up banners with Feedspace QR codes and hung them all over the gym. No more situation of lost emails or missed announcements. Members just scanned the code and could instantly join activities, promotions, or leave feedback. Super simple, and way more people started getting involved without staff needing to chase them down.

2. Conducting Engaging Promotions

For everything from contests to feedback drives, Feedspace made life easier. They built out review forms and tied them to more QR codes. All a member had to do was scan and take part, no signing up for clunky apps or forms. It became a normal part of workouts, and members actually got excited for new events.

Positive Outcomes and Member Impact

Feedspace didn’t just help Tru Fit stay more organized, it made the entire gym community way stronger.

Increased participation: Now they had access to QR code and quick feedback forms, this pushed more people to take part as it was easy.
Authentic connections: It helped people to connect and chat more, and this made them feel like they were part of something.
Real-time feedback: Reviews now landed in one place. Tru Fit used that info to fix problems, offer better classes, and improve faster.

The Impact of Feedspace

With Feedspace, Tru Fit took their gym community to the next level.

Bonds got stronger: Quick contests and honest reviews pulled everyone together and boosted motivation.
Happy members: This made people to now have an easy way to share their story, while feeling seen and heard.
Better gym, better people: The real feedback helped to create a better atmosphere, and this benefits everyone. Members stick around longer, staff knows what’s working, and new folks feel at home.

Conclusion

Tru Fit Athletic Clubs shows how the right tools can totally change the gym experience for the better. With Feedspace, running events and collecting feedback became simple, and it built a real fitness community instead of just a room full of gym equipment.

If you’re working in fitness and want to keep your people motivated, try what Tru Fit did. Use easy tech like Feedspace, let members speak up, and turn feedback into your secret weapon for success.

Signed up with Feedspace