Shams Improves Courses with Feedspace

Mahmoud Shams upgraded how he connects with students and collects course feedback.

Mahmoud Shams, Egyptian educator in marketing and online course creation

Introduction

Mahmoud Shams is an online teacher from Egypt who runs courses on marketing and trading. What’s cool is that his courses help trainers create their own online lessons and figure out marketing strategies that actually bring in money.

But as more students joined, Mahmoud hit a bit of a problem. Getting honest feedback and keeping it all organised was a real headache. Then he found Feedspace . That platform totally changed how he connected with students and handled reviews and testimonials.

Course feedback form for sharing experiences

Challenges

Growing an online course sounds great, but it can get messy fast. Mahmoud faced a few familiar problems:

Reviews scattered everywhere: Students were posting feedback on so many platforms, Facebook, Google, email, and WhatsApp. Mahmoud had to spend hours just to keep track.
Not enough personal interaction: Sending emails alone wasn’t enough. Mahmoud wanted to hear the real voices of his students, but handling all the video and audio files was a pain.
Messy testimonials on his site: Adding these reviews to his site looked cluttered and unorganised.

If you’ve ever run a course or have a small business, you might know exactly how chaotic this can get once things take off.

Implementation

Then Feedspace came in and made things super easy for Mahmoud. Here’s what he did:

Imported social media reviews: Feedspace can pull in reviews from places like Udemy, Google, and Coursera, right into one dashboard. Mahmoud loved waking up to a single place where he could see all his new reviews, instead of checking everywhere.
Collected audio testimonials: Mahmoud wanted to actually hear what his students had to say. Feedspace gave him a link he could share, and students could record audio testimonials straight on their phones or computers, no tech fuss.
He got video, audio, and text testimonials all from one link: Students selected their easiest way to share, whether a quick text, a video clip, or an audio message. This made giving feedback less stressful and way more fun.
Organised testimonials smartly: All testimonials, such as text, video, and audio, came into a central place. Mahmoud could mark the best ones, find common themes, and even pull clips for sharing on his website or social profiles.

Impact

The impact was:

A stronger community: By answering student audio questions and showing testimonials during his courses, Mahmoud made the learning experience much more personal.
Lots of feedback fast: He got a good amount of audio testimonials from his students. He then used it to showcase his credibility better.
Better course content: He now had quick access to student feedback, which helped him spot things that worked and ones that didn't.
Boosted marketing: He shared authentic content on his website and social media in easy ways. This helped to make more students sign up.

Why Feedspace?

Feedspace is not just any review tool. It’s a full-on platform for collecting, managing, and showcasing user-generated content that helps educators, freelancers, and small businesses. It does things like:

Additional Benefit: Understanding Students Better

Receiving audio testimonials allowed Mahmoud to understand his students' personalities and skill levels better. This helped him tailor his teaching methods to meet their needs more effectively.

Collect video, audio, and text feedback through one easy-to-share link
Import reviews automatically from over 50 social platforms
Create “ Wall of Love ” displays or widgets to embed on your site or share on social media
Organise and manage testimonials so you can highlight your best stories
No coding needed, beginner-friendly setup

Mahmoud’s experience is a perfect example of how Feedspace can turn a jumble of reviews into a community-building tool.

Conclusion

Mahmoud Shams changed his ways of handling course feedback with Feedspace. He got rid of the manual way of things and used Feedspace to showcase student feedback in an easy way.

If you’re dealing with scattered reviews and want a simple, neat way to collect feedback. Feedspace is the tool for you.

Want to see it in action? Sign up and try now.

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