La Fountain Blu’s Feedspace Journey

Their comfortable ambience, top-of-the-class service, and unwavering dedication to serving high-quality food and service to their customers have won the hearts of many. Over the years, they have received over 1500 reviews on Google.

Despite receiving continuous positive feedback, they struggled to gain traction in terms of revenue and marketing growth.

It proved to be fruitful to some extent. In the long run, however, they came to realize that they might need a bit more. That’s when they began to analyze their marketing strategies and wonder where the gaps might lie.

Largely, they faced problems with understanding and utilizing the reviews left behind by people. It essentially boiled down to having the right assets but not the right channels to utilize them. They needed to enhance their credibility as a restaurant too. Organic publicity brought in the right amount of crowds but could be a lot more potent.

Problems that La Fountain Blu faced were:

• Building a brand image and establishing credibility.
• Having several reviews but no way to utilize them.
• Establishing themselves as a leader in the industry.

What followed were a few meetings that got La Fountain Blu to work together with Feedspace. The Feedspace team understood the requirements of the organization and ensured that all their needs were met.

With Feedspace, La Fountain Blu had an option that let them explore various marketing strategies. La Fountain Blue found that with Feedspace, they were able to showcase their positive feedback from multiple platforms, make the feedback collection process faster and simpler, and even reduce the amount of effort that they previously had to put in just to organize their reviews.

Here’s what Feedspace could do:

• Help La Fountain Blu create review collection forms in seconds. These forms made requesting and collecting testimonials feel like a walk in the park.
• Allows La Fountain Blu to collect reviews in video, audio, or text format, making review collections versatile and improving user experience by providing multiple options.
• Simplify form collection by using an all-in-one form using a single link.
• Create a dedicated page, their very own Wall of Love, that they could add to their website and showcase all the love that their loyal patrons have shown them.

When La Fountain Blu decided to choose Feedspace, they knew that finally they would be able to make proper use of all the reviews they collected over the years. Feedspace made sure that La Fountain Blu could display all their reviews on their website. Our team significantly simplified the process of collecting, displaying, and managing reviews.

Here’s how Feedspace made an impact:

• Feedspace developed a Wall of Love that cumulatively displayed all their positive testimonials.
• Helped La Fountain Blu figure out how to import and embed reviews from Google.
• Added a button on their Wall of Love that takes users directly to their well-formed Instagram page.
• Streamline the review collection process with Feedspace’s all-in-one review collection form that allows users to submit reviews in video, audio, or text format.
• Enhance their marketing strategy and boost their credibility for future patrons.

Testimonials–an underutilized asset that has become one of the most powerful tools to lay the foundation for attracting new customers while strengthening connections with existing patrons. Feedspace made displaying reviews, collecting fresh reviews, and importing reviews from top platforms seamless.

Feedspace is an excellent customer feedback platform for restaurants. Feedspace allowed them to not only collect feedback but to leverage it too! A software like Feedspace can be exactly what you need to scale your business. It’s free–become successful with Feedspace.