Feedback Management System For Schools

Hestlund's afterschool program used a feedback system to gain insights from students and parents, which helped them make improvements to their programs.

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A small Christian secondary school in Jutland

Introduction

There's this concept in Denmark called Efterskole, and it’s pretty awesome. Essentially, it’s a specialized type of boarding school for teenagers, typically between the ages of 14 and 18. What makes it different is that students get to pick a focus area, like sports, animation, cooking, theatre, dance, music, and a bunch of other choices.

A school collecting feedback from students

Hestlund is one of these Efterskoles, and they’re based in Bording, Denmark. The cool part? They wanted honest feedback from both students and parents. So they started using Feedspace’s Wall Of Love to showcase real reviews and experiences from everyone who’s been a part of Hestlund.

Challenges and Needs

More kids joined Hestlund every year. This meant way more people to hear from, so their need for proper feedback grew a lot.

They wanted just one tool to collect feedback from students and parents.
It had to grab feedback and store it neatly for easy access whenever they needed.
They needed something anyone could learn fast, simple, and user-friendly, with no complicated steps.
Plus, different teachers and staff at Hestlund needed to jump in and use the tool, so it had to be easy for everyone on the team.

Solution

Feedspace ticked every box in the picture. Here’s how it helped in reality:

Custom forms: They can now create forms for different classes, focus areas, and even different age groups.
Any format welcome: Parents or students can now send feedback however they want. Text, audio, or video, whatever felt easiest.
Remote Access: Nobody needed to show up in person. People could send their thoughts from anywhere, anytime.
All-in-one workspace: Feedspace kept every single bit of feedback in a single place, super tidy, nothing lost, all easy to find.
Team-friendly: Any staff member at Hestlund could get access, invite teammates, and manage everything together.
Simple to use: Clean design made it easy for anyone. No tech expertise was required. easily.

Implementation and Impact

With Feedspace, things changed in the best way possible for them:

They started receiving tons of feedback in different formats in easy and secure ways.
Parents now had an easy way to share feedback in the format they were comfortable with.
All feedback stayed secure in one place, and could be managed and marketed from the same place.
They can now show feedback publicly with a Wall Of Love containing the best ones. This helped with marketing and showed how much people appreciate it.
Seeing authentic reviews helped more families trust, and it helped convince more students to join. Social proof really made a difference.

Testimonials from students and parents about afterschool programs

Conclusion

So, Hestlund’s move to Feedspace worked out perfectly. Feedback collection feels smooth for everyone students, parents, and the school staff. It’s simple, secure, and super effective at telling their story through actual experiences.

Makes you wonder how you are collecting feedback? Is it working for you, or could it be easier? Maybe it’s time to try something like Feedspace and make feedback count. Sign up today.

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